Temporary Administrator | Blackburn | £12.82 per hour
Are you an experienced administrator with great attention to detail and a strong customer service background?
We’re recruiting for a Temporary Administrator to join a busy and professional team based in Blackburn. This is a great opportunity for someone who enjoys working with people, keeping things organised and making sure information is accurate and up to date.
The role
You’ll be responsible for supporting customers, clients and internal teams, dealing with enquiries and ensuring records and information are maintained accurately.
Your duties will include:
• Responding to customer and client enquiries via a ticketing system
• Providing professional and helpful written communication
• Updating customer records and account information
• Requesting and following up outstanding information and documentation
• Liaising with clients to resolve queries and service requests
• Handling and escalating complaints where appropriate
• Maintaining accurate records and notes
• Preparing and issuing documentation
• Working closely with other departments to resolve issues efficiently
• Ensuring information is handled in line with GDPR and data protection requirements
About you
You’ll ideally have previous administration or customer service experience, although we’re more interested in finding someone who is organised, accurate, professional and confident dealing with people.
You’ll need:
• Excellent written and verbal communication skills
• Strong attention to detail and accuracy
• Good organisational and time management skills
• The ability to manage a varied workload and prioritise effectively
• Strong problem-solving skills
• A proactive and positive approach
• Confidence working independently and as part of a team
• Previous experience with CRM, ticketing or customer service systems would be advantageous
What's on offer?
• Temporary position based in Blackburn
• Competitive hourly rate
• Flexible working hours
• Holiday pay
• Pension scheme
• Employee Assistance Programme
• Free onsite facilities
If you’re an immediately available administrator or customer service professional looking for a temporary opportunity in Blackburn, we’d love to hear from you.
Apply today and we’ll be in touch!