We are offering an exciting opportunity for a motivated and organised individual to join our Credit Control team. As a Credit Controller, you will gain hands-on experience in managing customer accounts, supporting debt collection activities, and contributing to the company’s cash flow performance.
Working alongside experienced finance professionals, you will develop key skills in communication, financial administration, data analysis, and customer service.
Key Responsibilities;
As part of your day-to-day, you’ll:
- Support the management of a portfolio of customer accounts.
- Assist in the timely and professional collection of outstanding debts.
- Maintain accurate and up-to-date electronic customer records.
- Respond to customer queries and assist in resolving disputes efficiently.
- Process transactions in line with company procedures.
- Support the monitoring of credit terms and limits.
- Assist with reporting on credit performance and identifying potential risks.
- Build and maintain positive working relationships with internal and external stakeholders.
- Ensure compliance with company policies and confidentiality standards.
This is a list of the main duties of the role and should not be considered an exhaustive list of duties.
Requirements
- A genuine interest in developing a career in finance or credit control.
- Five GCSEs (or equivalent), including Maths and English.
- Previous credit control or accounts receivable experience, ideally within a high-volume environment
- Strong communication and negotiation skills with the confidence to manage collection calls professionally
- Good organisational skills and the ability to manage your time effectively.
- A proactive attitude with a willingness to learn and take initiative.
- Good attention to detail and accuracy when handling financial information.
- Basic IT skills, including Microsoft Excel and other computer systems.
- Ability to work to deadlines and remain professional under pressure.
- Trustworthy and able to handle confidential information with discretion
Additional Information
- Work Hours: Monday–Friday, (Office flexibility scheme) with one day from home after training
- Free Bupa Private Healthcare
- Free access to Employee Assistance Programme and Wellbeing
- Dental and Optical Healthcare Programme
- Aviva Pension Scheme with +2% company contributions upto 10%
- Life Assurance of 4x salary
- Free access to discount platform, Pluxee
- Free Mortgage Broker Advisors
- Long Service awards
- Employee Incentives / Employee of the Month
- Monthly Workplace Yoga Sessions
- Christmas Savings Scheme
- Holiday Buy & Sell
Please reach out today to discuss the role in more detail!