
About the Company
We are representing a long-established, global manufacturing business based in Burnley, preparing for the planned retirement of their current Credit Controller. With international operations, they are now seeking a highly capable and experienced Group Credit Controller to take over this critical position—with a full handover period planned for a smooth transition.
Role Overview
This is a hands-on, stand-alone role responsible for the collection and administration of accounts receivable across the group, as well as the assessment and management of credit risk for both new and existing customers. The successful candidate will also manage credit insurance, letters of credit, and support the Finance Director with financial oversight and reporting across international sites.
You’ll work closely with the Accounts Receivable and Payable team and liaise regularly with the Sales team to resolve queries. You will need to be proactive, analytical, confident in tough conversations, and keen to modernise the credit control function with automation and strong Excel-based reporting.
Key Responsibilities
-
Assess credit risk for new and existing customers, including buyer solvency and political risk
-
Regularly contact customers to ensure timely payments
-
Build and maintain strong customer relationships
-
Maintain accurate customer records and reconcile received payments
-
Lead the development, review, and enforcement of company credit policy and conditions of sale
-
Administer and manage the company’s credit insurance policy, including claims and declarations
-
Negotiate with underwriters and credit information providers
-
Manage documentation for letters of credit and international transactions
-
Resolve invoice queries and disputes in collaboration with Sales
-
Administer webshop payment processes
-
Compile credit reports for senior management and contribute to financial planning
About You
-
Extensive experience in credit control and accounts receivable
-
Strong Excel skills (pivot tables, lookups, formulas) and general systems proficiency
-
Experience with global currency and international transactions
-
Skilled negotiator with strong communication and relationship-building skills
-
Able to work independently and professionally in a fast-paced environment
-
Knowledge of credit insurance, insolvency procedures, contract law and receivables law desirable
-
Experience in manufacturing or industrial environments preferred
-
Qualifications are desirable but not essential
What’s on Offer
-
Competitive salary (DOE)
-
6.5% matched pension contribution
-
Annual bonus (after full financial year, based on service, salary and company profit)
-
32 days annual leave (including Bank Holidays)
-
Free on-site parking + accessible via Burnley bus route
-
Access to on-site sports centre
-
Flexible start/finish times
-
Stable, high-retention team with supportive leadership
-
Pre-employment drug/alcohol screening and health check required
-
Please note: this is an on-site only role – no remote working offered
Interested?
If you're an experienced Credit Control professional looking for a long-term opportunity with a highly respected business—or if you know someone who could be a great fit—please apply now or get in touch for a confidential conversation with Kiera - Kiera@cumminsmellor.co.uk or call her on 01254 311473