We are seeking a proactive and highly organised Office Administrator to support the smooth and efficient running of our office. You will play a key role in supporting all departments, managing communication channels, handling administrative tasks, and maintaining our professional image both in person and online. This is a dynamic and varied position ideal for someone who thrives in a busy office environment.
Key Responsibilities:
- Answer incoming phone calls and respond to emails in a timely and professional manner
- Greet visitors, customers and suppliers, acting as the first point of contact for the business
- Manage and direct correspondence appropriately across departments
- Maintain strong relationships with customers by progressing requests and actions within agreed timescales
- Liaise with internal teams to ensure procedures and standards are met
- Accurately process sales orders through to despatch using company MRP software
- Prepare and manage product documentation, including accurate labelling and export paperwork
- Obtain transport quotes, arrange deliveries and coordinate customer booking-in procedures
- Coordinate sampling for lab testing and customer approval
- Manage and grow the company’s social media presence by creating engaging content and interacting with audiences
- Support the General Manager and Quality Manager with administrative tasks and document flow
What We’re Looking For:
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Proficiency in computer systems, MRP software, and Microsoft Office applications
- Ability to enter data accurately and generate business reports
- Proactive, adaptable and willing to learn new systems and processes
- Friendly, approachable, and customer-focused attitude
Why Join Us?
- Be part of a collaborative and supportive team environment
- Contribute to continuous improvement and business growth
- Opportunities for ongoing personal development and training
- Initially a temporary contract, with potential for a permanent opportunity for the right person
Apply online today or call the office on 01254 239363 to find out more information