Operational Administrator

Administrator - Blackburn, Lancashire

Ref: 901Monday 27 October 2025

£26,000

If you have an unfailing commitment to excellence, alignment with customer interests and strong problem-solving skills, then this is the opportunity for you!

Your new role as an Operational Administrator...

  • Working within the New Business team, preparing financial documentation to send out to our vendors & direct customers.
  • Taking personal ownership for the progression of deals from document raise through to payout.
  • Efficiently deal with all the deal amendments we receive, and to work with multiple teams to be able to give a response to the broker, vendor & direct customers.
  • To be the initial point of contact & deal appropriately with all incoming calls from customers, brokers, agents, and suppliers/third parties in relation to queries involving proposals, documents, amendments or any adhoc requests.
  • Direct support for other administration teams when required.

About you...

  • Minimum 2 years of experience working in an office environment.
  • Minimum 2 years of administration experience.
  • Comfortable speaking to customers via email or telephone.
  • Strong attention to detail.
  • Experience of working to tight deadlines and   managing multiple priorities.
  • Being able to adapt well to process changes.
  • Being comfortable to challenge the how, what, and why. Or asking questions when you don’t understand.

What's in it for you?

  • Salary – £26,000    
  • 25 days holiday plus bank holidays
  • A Monday to Friday working pattern
  • Flexibility around hours (which are subject to business needs) and the ability to work at home two days a week.
  • Income Protection
  • Company pension
  • Employee Discount Scheme
  • Healthcare Cashplan
  • Life Cover
  • Training and development with industry accredited qualifications

If you feel you have the skills and attitude required for this role and wish to work with a forward thinking company to achieve great things then apply today.