Are you ready to join a thriving Blackburn-based company as an Administrator within our Spares & Service Office? We are on the lookout for a proactive and customer-oriented individual to provide outstanding administrative support in a fast-paced setting.
The main duties of the role are to deal politely and efficiently with customer requests via telephone and email. You must be conscientious, reliable, have a positive attitude and have excellent communication skills. The ability to deal with orders and enquiries on a day-to-day basis in a busy office environment and actively work as part of a team is vital to the role.
Key Responsibilities:
- Accurately generate quotations in response to customer enquiries
- Ability to identify parts from product breakdowns and diagrams
- Take orders, check stock, quote prices & follow up quotations
- Answer telephone enquiries
- Serve customers on the trade counter
- Maintaining and updating the ERP system (BC365)
- Maintain a professional attitude when dealing with customers and other departments
Requirements:
To excel in this role, you should embody the following qualities:
- Dependability, reliability, and ability to produce work of high quality
- Good personal organisation
- Good IT Skills
- Ability to use own initiative/skills/knowledge along with those of the team to deal with situations as they arise
- Good interpersonal skills
- Ability to prioritise work and reach effective decisions quickly
- Willingness to learn and take on new tasks
- Ability to work as part of a team and individually.
What's in it for you:
- Initially 30 days holiday inc Bank Holidays - Xmas shut down (3 – 4 days to be saved).
- Plus ONE day to be taken on birthday.
- Extra days holiday for each 5 year service, service awards given every 5 years.
- PPP health scheme after probationary period at next renewal usually February and August (AXA private health care – employees only and is taxable as a benefit in kind).
- Auto enrolment scheme, so total is 9% (4% from the employer/5% from the employee).
- JD sports discount card after 6 months probation, includes Gym and Go Outdoors. On-line discounts available also.
If you are a proactive individual with the attributes mentioned above, we invite you to apply. Join our team and become an essential part of our dynamic office environment.
Not ready to apply?
If you’re looking for some more information, then please give us a cal.
Speak to Amy Hutcheson
Principal Consultant
T: 01254 311477
E: amy@cumminsmellor.co.uk