Join Our Dynamic Sales Support Team!
Are you an organised, proactive team player with a passion for providing excellent customer service?
We’re looking for a Sales Administrator to join our busy sales operations team and help ensure a seamless order-to-delivery experience for our B2B customers.
Key Responsibilities:
- Process incoming B2B sales orders via phone, email, and online systems
- Communicate order confirmations, delivery updates, and lead times to customers
- Coordinate with the warehouse, logistics, and sales teams to ensure timely and accurate order fulfilment
- Handle customer returns and follow the returns process efficiently
- Maintain up-to-date knowledge of pricing, product availability, and delivery options
- Provide administrative support to Account Managers, including order follow-ups and customer queries
- Keep internal systems and records accurate and current
- Contribute to a positive team environment within our 6-person support team
What We’re Looking For:
- Previous experience in a sales support, order processing, or customer service role (ideally B2B)
- Strong communication skills – both written and verbal
- Good working knowledge of Microsoft Office and CRM/order processing systems
- High attention to detail and a proactive approach to problem-solving
- A team-focused mindset with the ability to work cross-functionally
Join Us?
- Salary circa £26-30K dependent on experience
- Be part of a collaborative and friendly team
- Work in a fast-paced, supportive environment
- Opportunities to grow and develop your skills
- Help drive excellent service and efficiency in our customer operations
Apply today to join a company that values your contributions and offers a role where no two days are the same.