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Sales Support Coordinator

Lancashire | Job ID: 269 | £23,000 DOE

Our client is looking for a Sales Support Coordinator to come and join their growing finance company at their purpose-built office in Blackburn. This is a great opportunity to join an established business as their growth continues to gather momentum. Working closely with colleagues in Sales, Credit & Risk, and Operations departments, you will provide support for the Sales team throughout all stages of the financing process.


Your new role...

  • Support for all Sales channels throughout the financing process – pre and post credit through to deal completion
  • Proactively replying to calls and emails, either from Introducers or Salespeople
  • To build and develop strong working relationships with all our Brokers and all our sales channels
  • Providing updates throughout the whole funding process via e-mail/telephone – ensuring all updates are tracked and visible in the main system
  • Chasing credit decisions, working closely with the Credit team
  • Assisting with conditions precedent on accepted deals, working closely with credit and risk and credit compliance
  • Following up acceptances and estimated close dates
  • Ensure compliance with all relevant legislation and specifically that which relates to Data Protection, Money Laundering and Treating the Customer Fairly (‘TCF’) and attend update training as may be required from time to time
  • Operate within defined policies, processes and controls and delegated authorities
  • To undertake any other duties as specified from time to time in accordance with the Company business requirements


About you...

  • A confident, ambitious and stand out character with the ability to build relationships in person
  • Strong understanding and track record of having excellent attention to detail
  • A passion to strongly support our salespeople and customers with market leading customer service
  • Strong time-management skills, with experience of working to tight deadlines and managing multiple priorities
  • Excellent communication skills both verbal and written
  • Expertise of several asset sectors preferable but not desirable
  • Ability to analyse financial information at an intermediary level and to be able to use data to support a credit application or conduct basic questioning
  • Must demonstrate an ability to work within a team environment
  • Passionate about Customer Service
  • A ‘Can Do’ positive attitude at all times


What's in it for you?

  • Holidays – 25 days (+ bank holidays)
  • Company pension scheme
  • Income Protection
  • Employee Discount Scheme
  • Healthcare cashplan
  • Life cover
  • Role is office based at the offices in Blackburn, but within our company agile working policy, this role does have the ability to work from home for up to 1 day each week, in line with business needs


What happens next?

  1. We’ll take a look at your application
  2. We’ll review it in line with our client’s requirements and assess if you’re a match for the role
  3. We’ll call you for a chat about the position to learn a little more about you and your personal aspirations
  4. We’ll video call you or invite you to Cummins Mellor HQ to meet with our team and discuss the next steps in your career

If you’re looking for some more information then please give us a call on 01254 239363.