Are you an organised and proactive professional who thrives in a fast-paced, team-oriented environment?
We’re looking for a Sales Support Coordinator to join our busy B2B sales operations team. In this essential role, you'll help ensure a smooth, accurate, and efficient order journey from placement through to delivery.
What You’ll Be Doing:
- Accurately process incoming B2B sales orders via phone, email, and online platforms
- Communicate order confirmations, delivery timelines, and updates clearly to customers
- Liaise with the warehouse, logistics, and sales teams to ensure timely order fulfilment
- Manage returns and follow up on related queries in line with company procedures
- Maintain up-to-date knowledge of pricing, stock levels, and product availability
- Support Account Managers with admin tasks, follow-ups, and client communications
- Keep internal systems and records current and accurate
- Work closely with your 5 teammates to deliver excellent customer service and support
What You’ll Bring:
- Experience in a sales support, order processing, or customer service role (ideally B2B)
- Clear and confident communication skills (written and verbal)
- Competency with Microsoft Office and CRM/order management systems
- Strong attention to detail and an organised, methodical work style
- A collaborative mindset and the ability to coordinate across departments
What’s in it for you?
- Be part of a friendly, supportive 6-person team
- Competitive salary up to £30K.
- Fast-paced and varied role – no two days are the same
- A key position in helping us deliver outstanding service to our customers
Ready to take the next step in your career?
Apply today and bring your energy and organisation to a role where your work really matters.